9/19/2023 0 Comments Not a valid origin for the client![]() Attend relevant trainings and meetings at the local and national level.Responsible for quality assurance of case files and case note documentation on a regular basis.Approve direct financial assistance at the local level.Understand and track the program budget, including the tracking and spending of direct financial assistance.Liaise regularly with IRC HQ for guidance, support, and information exchange.Intervene in situations where staff or client safety is a concern.Guide staff in response to client crises.The ICM Coordinator may also be expected to maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met. ![]() Conduct community outreach and maintain a strong network of service providers that meet client needs.Train and guide ICM team to evaluate client progress every six months during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed.Train and guide ICM team to develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM program.Train ICM team to determine client eligibility for ICM programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client.Lead a team of ICM caseworkers by providing direct supervision, case consultations, and onboarding and ongoing training.Responsibilities include, but are not limited to: The ICM Coordinator will train and supervise an ICM team who works closely with clients, colleagues, and external parties to develop service plans to meet individual client needs utilizing a broad range of financial, medical, social and other services and resources in accordance with client eligibility and program requirements. Job Overview: The Intensive Case Management (ICM) Coordinator leads a team of ICM caseworkers to address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations.
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